FAQ - Aandebrothersny.com
Q: What type of construction work does your company do?
A: A&E Brothers specializes in many types of work. First is Residential, in which we focus on renovations which include kitchen, bathrooms, bedrooms, laundry rooms and so on. We use modern technology and our client's visions to create the perfect home. Second is office construction, in which we meet with business owners seeking help on creating an office space that is a functioning environment.
Q: What is particularly special about your company compared to the many others in NY?
A: We work directly with clients, meeting with them as frequently as possible to secure them with thoughts of knowing their home or offices are in good hands. The owner builds relationships with cliental visiting job sites and working with them to we build up strong functioning relationships with them. Our staff will be able to provide you with endless possibilities to help you envision the outcome from both an economic and practical standpoint.
Q: How do you personalize your service to your customers?
A: If a client chooses to work with A&E Brothers, we will be by their side through all stages of the project. This includes home design, budgeting, material selections, planning, design and décor. Our offices are open not only Monday through Friday but also Saturday as well. The owner is always available to answer any questions and concerns.
Q: Does the client speak directly with the builder?
A: Yes at all times. The client and builder will always have direct contact with each other.
Q: Do you offer custom work?
A: Yes, at A&E Brothers we offer custom carpentry, custom fireplaces, and more.
Q: Can you provide us with any testimonials or references from former customers?
A: Of course! We created a YouTube video where we interviewed our happy customers.
Q: Does your company have a slogan or logo that they specifically use?
A: Yes the slogan that defines us is "Combining Old World Craftsmanship with Modern Technology"
Q: How do you follow up with customers after their project is complete?
A: We always keep a relationship with our clients, sometimes they reach out to us for more work to be done or they recommend us to their acquaintances. During the time period of the job, we take a large amount of photos of the process in which we create a CD and send them to our clients. This shows them before and after.
Q: What if we make changes to the proposal?
A: MWhen creating a proposal, it is only the rough draft. We expect you to make changes as the job continues. We can simply alter the proposal and if cost goes up, we simply update the price as well.
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